Last updated: July 13, 2026
Compliantly, Inc. wants every visitor, customer, and donor to be able to use Swab Now, including people who rely on assistive technology.
Our standard
We aim to meet WCAG 2.1 Level AA across swabnow.com, the store, the employer dashboard, and the guided donor testing session. Our work includes keyboard navigability, screen reader labels on interactive controls, sufficient color contrast, and support for standard browser zoom.
Ongoing effort
Accessibility is reviewed as features ship, and we treat accessibility problems as bugs. Some third-party components, such as the payment page, are provided by vendors with their own accessibility programs.
Feedback and help
If any part of Swab Now is difficult to use with assistive technology, or you need help completing a task such as ordering kits or joining a testing session, call 1-833-SwabNow or use the contact options at swabnow.com. Please describe the page and the problem; we prioritize fixes that block core tasks.